Do you install tankless water heaters?

Yes. Quality 1^st installs and services tankless water heaters. Tankless water heaters, sometimes called on-demand or instant water heaters use less energy than traditional water heaters because water is only heated when hot water is needed. They last up to 20 years, nearly twice as long as a traditional water heater. We also install and service traditional water heaters. 

Do you offer an extended warranty?

We offer extended warranties and we inform our customers that extended warranties are available.

Do you offer Upfront Pricing?

Yes. We diagnose the job and then offer an Upfront Price. With our Upfront Pricing system, you will always know what you will pay no matter the size of the job. 

What is reverse osmosis and how does it benefit my family?

Reverse osmosis is a process that removes impurities from water, making it safe to drink and also improving the taste. 

Quality 1^st can install a reverse osmosis system that improves drinking water for families.   

What should I do in case of a burst pipe?

Turn off the main water valve to stop the flow of water. Call a plumber to repair or replace the pipe. While waiting for the plumber: block off the wet area to keep children and pets out of there, soak up what water you can. DO NOT enter the wet area if there are electrical appliances in the water. Water conducts electricity and can cause death or serious injury to anyone stepping in the water.

What are common signs of water leaks?

Common signs of a water leak can include an unexplained increase in the water bill, water pooling around outdoor water pipes and spigots, mold and mildew growing anywhere in the house or along the foundation and exterior walls, water stains, damp areas, blistering paint, and more. Call a plumber to locate and repair the leaks. 

What’s the best way to unclog a drain?

Homeowners have some success unclogging drains using commercial products or “homemade” solutions of vinegar and baking soda, then running hot water down the drain. Plunging is also sometimes effective. When a drain is clogged and backing up on a regular basis, call the plumber. 

What is Hydro jetting, and when is it necessary?

Hydro-jetting uses high-pressure water to blast away blockages in drains and pipes. The process works for clogged household pipes and sewer pipes that are blocked by tough grease and mineral deposits, foreign objects, dense bathroom blockages and tree roots. 

How can I improve the water pressure in my home?

Clogged water pipes, a faulty pressure regulator, or even leaking pipes can cause a drop in water pressure. Quality 1^st can diagnose and repair the problem and improve the water pressure. 

Is it more cost-effective to repair or replace a water heater?

Whether to repair or replace depends on the age and condition of the water heater. Traditional water heaters have a life of around 10 years. Tankless water heaters have a lifetime double that.

How do I know if I need a water softener?

If your water contains a certain level of calcium, magnesium, or both, it is considered “hard” water. The deposits from the minerals can build up on fixtures and leave a scale that damages them, plus the build-up can eventually clog drains. A water softener removes the minerals.

Can you help with plumbing during the remodeling of a kitchen and bathroom?

Yes. We can install new plumbing for remodels and new construction, as well as upgrade current plumbing.

What is a sump pump, and do I need one?

A sump pump removes water from low points where it might settle and cause water damage and mold growth, such as under your home. A sump pump forces the water out and into a draining area where it won’t cause any damage. 

How can I prevent a sewage odor in my bathroom?

If you smell sewage in your bathroom, an inspection of the plumbing system is in order. There may be a leak causing sewage water to collect in the crawl space, or a slow leak that has soaked into the flooring and walls, creating the smell. 

What’s the best way to maintain garbage disposals?

The best way to maintain a garbage disposal is to follow the manufacturer’s instructions. Generally speaking, one cup of food debris in the disposal at a time keeps the disposal from clogging. Clean the disposal monthly with a commercial cleaner or a mixture of vinegar, baking soda and hot water. 

Can you help with backflow prevention?

Yes. We install and repair backflow devices.